Career Advancement Programme in Communication Skills for Business Owners
-- viewing nowThe Career Advancement Programme in Communication Skills for Business Owners is a certificate course designed to empower business owners with effective communication strategies. This program emphasizes the crucial role of clear and persuasive communication in building successful businesses, managing teams, and fostering customer relationships.
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• Effective Business Communication: The foundation of any successful business is built on strong communication skills. In this unit, we will explore the key elements of effective business communication, including verbal, non-verbal, and written communication strategies. We will also discuss the importance of active listening and empathy in building strong relationships with clients, employees, and stakeholders.
• Assertive Communication: In this unit, we will focus on the importance of assertive communication in the workplace. We will explore the differences between assertive, aggressive, and passive communication styles and provide practical tips for communicating assertively in various business scenarios.
• Cross-Cultural Communication: As businesses become increasingly global, it is essential to develop cross-cultural communication skills. In this unit, we will discuss the importance of cultural intelligence, empathy, and adaptability in communicating effectively with people from diverse backgrounds.
• Persuasive Communication: Persuasive communication is a critical skill for business owners who need to influence stakeholders, negotiate deals, and sell products or services. In this unit, we will explore the key elements of persuasive communication, including framing, storytelling, and emotional intelligence.
• Presentation Skills: In this unit, we will focus on developing strong presentation skills, including speech preparation, delivery techniques, and visual aids. We will also explore the importance of body language, eye contact, and vocal variety in engaging and persuading audiences.
• Conflict Resolution: Conflict is inevitable in any business setting. In this unit, we will provide practical tips for resolving conflicts effectively, including active listening, empathy, and assertiveness. We will also discuss the importance of mediation and arbitration in resolving more complex disputes.
• Email Communication: Email is a primary communication tool in most businesses. In this unit, we will explore the key elements of effective email communication, including tone, clarity, brevity, and politeness. We will also provide practical tips for managing email overload and avoiding common email mistakes.
• Virtual Communication: With the rise of remote
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Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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